Zoom Phone + Microsoft Teams
Smarter Communication for Modern Indian Workplaces
Empower your hybrid workforce with a unified, modern platform that works across desktops, mobiles, and locations—tailored for Indian enterprise needs.
Imagine This…
What if your team could chat, meet, and collaborate all in Microsoft Teams, and still make external business calls using a reliable, global voice platform—without switching apps?
No toggling. No delays. Just streamlined, unified communication.
Welcome to the smarter way to communicate:
Microsoft Teams + Zoom Phone Direct Routing Integration
At Operant Infotech, we don’t just keep up with change—we lead it. And this integration is a game-changer for how Indian businesses connect across states, time zones, and continents.
Why This Combo Makes Sense in India
Let’s face it—most Indian companies already rely on Microsoft Teams for meetings, chat, and collaboration. But when it comes to external calling, Microsoft Calling Plans are:
- Expensive
- Limited to select countries (India is not supported directly)
- Hard to manage for businesses wanting flexibility
Enter Zoom Phone—a cloud-based voice platform that can be integrated via Direct Routing to enable business calls through Microsoft Teams, without relying on Microsoft Calling Plans.
This lets you:
- Use Teams for everything (chat, meet, call)
- Route calls through Zoom’s global telephony infrastructure
- Keep your Indian numbers, SIP trunks, or cloud PBX
What Indian Businesses Love About It
One Interface. Zero Clutter.
Your users live in Microsoft Teams. Now their calling does too—no extra app required. Everything from call logs to voicemail access happens within Teams.
Use Your Existing Telephony
Already have a PRI line, SIP trunk, or cloud PBX? Keep it. We help you integrate it with Microsoft Teams using Zoom Phone as the voice layer—no need to rip and replace.
Fully Compliant & Reliable
Zoom Phone supports enterprise-grade voice features including:
- Call queues & IVRs
- Auto attendants
- Call routing
- Voicemail-to-email
- Global PSTN breakout (for supported countries)
Note: While India phone numbers cannot be provisioned directly under Zoom Phone (as per TRAI regulations), we integrate your existing Indian SIP trunks or PBX system into Teams using Zoom's global routing engine.
Smart Scalability
From a team of 10 to an enterprise of 10,000+, this solution scales without adding on-site hardware or expensive MPLS. Perfect for companies with branches across India.
Save Big
No need for Microsoft Calling Plans (which are not available in India anyway). This hybrid setup significantly cuts licensing and hardware costs while offering full cloud telephony control.
So… Is It Easy to Set Up?
Short answer: Yes. With Operant, it’s effortless.
We specialize in Zoom Phone + Microsoft Teams Direct Routing deployments across India.
Whether you’re:
- Upgrading from legacy EPABX,
- Looking to bring remote users onto one platform, or
- Replacing your existing SIP-PBX setup…
We handle it all.
Our Services Include:
- Strategic assessment of your current system
- Integration with your SIP trunk or PBX
- Teams + Zoom Phone configuration
- Number porting and call routing setup
- Admin training & go-live support
- Ongoing remote support
We don’t just deploy it. We make it work, and keep it working.
Real Voices from India
“We retained our Airtel SIP trunk and got Teams calling via Zoom. No downtime, no switching apps—just seamless calling.”
— CTO, Manufacturing Company, Mumbai
“Call logs, voicemail, routing rules—all in Teams. It’s like our EPABX got a smart upgrade.”
— IT Head, Logistics Firm, Delhi NCR
Ready to Upgrade Communication?
Don’t let outdated systems hold your team back. With Zoom Phone + Microsoft Teams, your business gets the agility, control, and modern experience it needs to grow in today’s connected world.
Already using Microsoft Teams? Let us bring voice into the same window.
Let’s Get Started
- Book a Free Consultation
- Request a Demo with Your Current Setup
- Talk to Operant Experts Today